The health and safety of our clients and staff is our main priority during these challenging times. Squint Eyewear greatly appreciates your support, patience and co-operation.

We are following guidelines established by the federal and provincial governments and the College of Opticians of Ontario as they relate to the pandemic. We have also put additional measures into place to provide an environment conducive to everyone’s wellbeing.

If you are experiencing any virus, cold or flu-like symptoms, are COVID-19 positive or have been exposed to a COVID-19 patient, have travelled outside of Canada or have been in contact with someone who has within the last 14 days, we ask that you defer your visit to our boutiques to a later date.

Now seeing clients by appointment only for:
Frame selections, Adjustments, Pick-ups, Repairs and Eye Exams

 

Please contact the boutique of your preference directly:

DOWNTOWN OAKVILLE

Mon to Sat: 10am – 5pm
T. 905.339.2227
oakville@squinteyewear.com

UPTOWN TORONTO

Mon to Sat: 10am – 5pm
T. 416.489.3937
yonge@squinteyewear.com

BAYVIEW VILLAGE

Mon to Fri: 11am – 7pm
Sat: 10am – 6pm
Sun: 12pm – 5pm
T. 416.225.2020
bayview@squinteyewear.com

ROYAL BANK PLAZA

Mon to Fri: 10am – 5pm
T. 416.901.4344
rbp@squinteyewear.com

Prior to your Appointment

  • Please advise us if you are running late or unable to make your appointment in order for you to reschedule. Eye examinations are 45 minutes long and selection of eyewear will also be limited to 45 minutes. Repairs, adjustments and pick-ups will be limited to 15 minutes. This timetable will ensure that we have adequate time between appointments to perform sanitation protocols.

 

  • Please adapt your expectations to suit our current service restrictions. We will strive to provide efficient and precise service within the allowances of the precautions we are taking. More intricate and exact adjustments may need to be postponed until a later date.

During your Appointment

  • All store surfaces and equipment will be thoroughly sanitized before and after your appointment.

 

  • Please plan to arrive alone. In order to observe social distancing where possible, occupancy will be limited to one client per appointment with a maximum of two clients at one time. Please note that only one parent can accompany a child under 16 years of age. Upon arrival, you will be asked to fill in a pre-screening form that includes your contact information. Should we learn of any confirmed COVID-19 exposure to any clients or staff who have entered our boutiques, all concerned parties will be notified.

 

  • Please wear a mask. If you do not have one with you, we will provide a mask for you. Our staff will also be wearing all required PPE in order to perform our services safely.

 

  • Please sanitize your hands upon entry with products we will have available. Note that our sinks and bathrooms will be unavailable for clients’ use at this time. Our staff will be washing their hands regularly and sanitizing between services.

 

  • Please limit your handling of merchandise. Directly after your appointment we will sanitize all frames, accessories, equipment and surfaces you came into contact with during your visit.

 

  • Please allow us to assist you. It is our pleasure. The advice we can offer is based upon years of experience and training. Our staff are experts in selecting the best frames and lenses suited to your needs and expectation.

Payment, Pick-up or Delivery

  • We will contact you once your order is complete. At that time, an appointment can be booked for pick-up or shipping can be arranged. We are accepting touchless payment only through the use of debit and credit cards. Payments can be made over the phone for items to be shipped. Receipts and invoices will be emailed.

Filling Reorders

  • We may be able to fill reorders of previously purchased eyewear and contact lenses if accurate records of measurements and prescriptions are accessible. Shipment of contact lenses and eyewear purchases can also be arranged. Please inquire.

 

Again, your support, patience and co-operation are greatly appreciated!

We Look Forward To Seeing You Soon

In the interest of everyone’s health and safety, please respect these guidelines during your visit